Maintenance Plans
Computers and networks require regular maintenance to keep them running up to speed GTWCMT maintenance plans offer fix price maintenance services. More...
areas of computer repair
Computer services
No connection to the internet
Cannot connect to the internet.
Your connection to the internet is either by a modem or router. This type of connection would be dependent on your network and service provider.
You will be using to types of connection provider, Cable or BT landlines.
Quick fault tests:
Are the lights on, on your router/modem?
This is a fault with your modem/router if you have no lights
Is your cable TV working?
Is you phone line working?
If these are working then there is no fault with the line.
If you have lights, check the DSL or cable light is lit. If it is then your lines DSL connection is working. but you need to log into your router/modem to see if the connection is actually working as it should There is a fault with your ISP or in the settings of the modem/router.
Check your password and user name.
Wireless connection issues:
If you have home wireless, you may get signalloss from the actual building. stand next to the router to see if you can get a connection. If you cannot reset the routerand try again.
If you still cannot connect, then reset the WPA or other security that you have on the router and the device you are trying to connect to the internet with. If you can select 802.11b as a network choice this can often give you better range.
Final try:
For the home user, the final try would be to use the set up wizard again for the internet connection or network connection. This should allow you to connect to the internet, if you cannot then there is a problem with your internet service provider or computer/PDA /Wireless device that requires professional work to be carried out.
We can carry out a network test and configuration for both hardware and devices, we can also install wireless networks and provide on site assessments.
For consideration
The building and environment can also effect networks and is one of the most popular faults with wireless networks. Home user equipment used is of a low standard, take for example Belkin Wireless routers, they put out a signal of around 2Db. The legal limit is 4Db so in effect it is a low power network device. For modern homes dry/paper walls can be fine with this type of system as it will not normally go through solid walls. Also to take into account that a wall will take around 2.5Db of the signal away.
There are a few wireless router that are full power, and most come with lower power antenna/s If you can buy a router with detachable antenna then you are getting closer to network hardware that will work.
Wireless range is measured as a open field with no adverse affects affecting the connection or signal, homes are nothing like this, so consider a 100 meter range as poor, unless it says indoor, but then they cannot account for walls, pipes, doors and locations.
Are network tests using our hardware for the G-WISP Wireless and mobile network allowed us to connect over .6 of a mile using the correct home equipment in the middle of houses, we simply upgraded the antenna with one that we built (8db) This was not illegal as we had to make other changes, simply upgrading your antenna may make your router illegal and we would suggest that do not do this with out the correct help.
A powerful wireless system has many factors to consider and even the most powerful wireless networks may not work. We can provide a wireless network that covers a 35 Mile radius, but for some there is cost considerations and alternatives that will work and cost far less. See computer and network installation for more information.
If you can get a connection to the internet but not other computers in your network then there is a configuration issue with the computers and software. typically, this happens with software firewall or the user selecting the wrong type of connection in the wizard. Sometimes this can be fixed simply other times it can be more diffacult. If you are using Windows software, ensure that you visit the site for updates as not all are automatically updated, or many computer have not been updated for the fix/patch that fixes this issue. click here to go to the Microsoft update website
How we can help:
G-WISP is owned by GTWCMT and was a test bed for wireless communication network over a wide area, to say we have experience of networking is quite an understatement. Wireless, wired and alternative solutions can provide most people with a network that is useful and works. Wireless can be fraught with issues and we can assist you with a on site assessment for your networking requirements.
If you are having issues with your internet connection or network working we can resolve the matter and talk to your ISP to resolve the issues that you are having. In most cases phoning your ISP can be a few hours long and you may still not get anywhere. We aim to take away these calls and provide a fix as soon as possible.
We sell hardware at low prices, so you can get connected if your hardware is the problem, we have everything available so you can be up and running in no time.
Please contact us with your quandary details
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