Maintenance Plans
Computers and networks require regular maintenance to keep them running up to speed GTWCMT maintenance plans offer fix price maintenance services. More...
areas of computer repair
Computer services
24 Hour support
24 hour 364 days of computer support
GTWCMT opperate a 24/7 computer support system for all computer and networks.
The services are ran by telephone and email with guranteed support replies to contract holders
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On site services .
On site 24 hour computer support mean that you can have an engineer on site with you 24 hours a day. Normal services are from 09:30 to 19:30 daily and can provide you with the support when you really need it and other computer support providers may be shut.
Depending on your location we can have on site computer support with you within the hour for all other areas which GTWCMT cover, support is within 2 hours.
Onsite coverage.
We cover North sommerset to Central London and Birmingham to Southhampton
Here are some timings from our client visits:
Birmingham 45 Minutes
Bristol 30 Minutes
Bath 45 Minutes
West London 80 Minutes
Swindon 30 Minutes
Oxford 45 Minutes
Express services.
While GTWCMT has cars we also have motorcycles and can offer express services by using motorcycles in large cities and during rush hour so that you can have your systems and services online and working as soon as possible.
Remote service
GTWCMT offer remote repair and maintenance service which offers faster responce times with live repaires and maintenance services. It often is faster and more cost effective. Click the link in the menu to fin dout more.
Telephone support.
Simply call us for a repair 24 hours a day, call our office of Low call number for support. GTWCMT has 7 lines to talk to us so that we can provide you with support.
Maintenance and support contract holders can call 24 hours a day for serviecs and support from GTWCMT. While non contract holder are advised to ring at reasonable times from 10:00 to 22:00 for the remainder Email support is offered.
Email support
Emailing GTWCMT is simple, simply send your request to us and we will get back to you within 4 hours. our aim is to replay to all emails with 4 hours, although quite often emails are replied to within 20 minutes.
If you do not hear from us within 8 hours from us by email, please contact us by telephone or the alternative email addresses.
Online customer support portal
GTWCMT offer a online customer support portal which can directly interact with the systems that we use and the servies that we provide. once logged into the support pprtal you can direct your enquiry to the right department. Our online support portal is a paid service.
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